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Home
Features
Industries
About us
Pricing
Compliance
Resource
Contact
Book a 1:1 Consultation
Login
Frequently Asked Questions
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FAQ's
My Company
What is the "My Company" module?
How can I view my company's information?
How do I manage users in the "My Company" module?
Can I manage facility/location details in the "My Company" module?
How can I manage product information in the "My Company" module?
How can I manage documents for my products in the "My Company" module?
Who can I contact if I have further questions or need assistance?
How do I manage documents at the company level?
How do I manage documents at the facility level?
How do I manage documents at the product level?
How do I share a document with a customer?
How do I publish a document for all customers to access?
How can I find specific documents in the Document Library?
How do I manage user permissions in the "My Company" module?
How do I revoke user permissions before the specified end date?
How do I delete a user from the system?
Can I view a log of user activity and permission changes?
Supplier Management
What is the Supplier Profile?
What information can I see in the Supplier Profile?
What is the Connected Facilities and Products feature in the Supplier Profile?
What is the Document Requests feature in the Supplier Profile?
How can I request product connections and specific documents from the supplier?
How to add new supplier?
How do I preview a document?
How do I download a document?
How do I approve or reject a document?
How do I comment on a document?
Can I view comments made by other users on a document?
My Customer
How do I view the list of customers in the "My Customer" module?
How do I view customer details and their connections to facilities and products?
How do I manage connections with customers at different levels?
How do I view comments related to a specific document or customer request?
How do I manage document requests made by customers?
How can I view the list of my connected and disconnected customers?
How can I view a customer's profile?
How can I see which products and facilities are connected to a customer?
How can I send a connection request for a specific facility or product?
Where I can see my connections?
How can I view all document requests?
How can I provide a document for a specific request?
What if the requested document is not applicable?
Can I comment on a specific document request?
What can I do in the Setting section?
How do I set the date format and time format?
Can I change the language of the platform?
How do I set default document requests?
What are the benefits of setting default document requests for suppliers?
Risk Assessment
What is the Risk Assessment module?
What does the average risk score include?
Can I see individual facility risks?
What are the risk categories?
Are there default weightage and score for each form and company product facility?
Can I configure the weightage and score based on my usage?
Can I view comments made by other users on a document?
